Frequently Asked Questions

Yes.  FillPerfect comes with a 30-day money-back guarantee.  If you are not satisfied with it for any reason, let us know and we will promptly refund your entire cost.

The most common reason is that the tool bar is disabled, or all third-party add-ons are disabled   To enable the FillPerfect toolbar from Internet Explorer, start Internet Explorer and click on View in the menu bar, and then click Toolbars.  FillPerfect should be listed as one of the installed toolbars.   Click on "FillPerfect Toolbar" to enable it.

If that does not work, verify that third-party add-ons are enabled as follows. In Internet Explorer, click on Tools and then Internet Options. Next click on the Advanced tab. In the Settings windows, scroll down to the Browsing section and look for "Enable third-party browser extensions". Check that item if it is not checked and then click OK.

A zip file is a type of file that has been compressed so that it's file size is smaller. All FillPerfect downloadable files are zipped for your convenience for faster downloads.

How do I open a zip file?

Zip files are decompressed or unzipped using "Extract all" under some versions of Windows, or a free third party program such as 7Zip. If your version of Windows does not support zip files then you can download 7-Zip from 7-Zip.org or similar program from CNET.com.

On the FillPerfect toolbar in Internet Explorer, click the Configure button.  Enter your information into each tab page and click Close when finished.  You only need to enter the fields for the data that you want FillPerfect to fill in for you.  For example, you might want to leave password blank if you want to create a custom password each time one is needed.  You can give customize the name of your profile by typing in your own description into the Profile Name input field near the top of the Configure screen.

Yes. After clicking Configure on the FillPerfect toolbar, you can click the help box, "?", at the top right of the Configure screen.  Then move the mouse and click on the field that you want more information on.  If more information is available, a pop-up text box will be displayed.  Click anywhere else on the Configure screen to remove the help box.

Yes, you just create different profiles for each different type of position that you want to apply for.  To do this,  click Configure in the FillPerfect toolbar to open the Configure screen.  After your first profile is completed, click the Create New Profile button at the bottom left of the Configure screen.  You will be given the choice of copying the current profile to the new profile, and starting with an empty profile.  Typically, you will want to copy the current profile so that you will not need to re-enter basic information such as your home address.  Then, edit your job information, resume, and other data for the new profile.  Create a name for the new profile and enter it into the Profile Name input box, and then click Close. 

Before clicking AutoFill to fill out a form, be sure to select the correct profile in the FillPerfect toolbar.

Yes.  Click Configure in the FillPerfect toolbar and then click the Employment or Education tab.  To delete a specific employer or school, right-click the mouse on the tab page for the employer or school to be deleted.  You will be given the choice of clearing the data for that employer or school, or completing deleting it from the list.

Yes.  Click Configure in the FillPerfect toolbar and then click the References tab.  Right-click the mouse on any empty area on the References screen to display a menu with options for erasing any or all of your references.

Some fields on a form may not be supported or understood by FillPerfect.  Also, if you have choosen to fill certain data in yourself, by not entering that information into your FillPerfect profile, then those fields will also be skipped by FillPerfect's AutoFill operation.  In both cases, the skipped fields are highlighted in Yellow.  Occasionally, highly customized controls on a form may prevent FillPerfect from hightlighting an unsupported field.

The AutoFill button in the FillPefect toolbar contains a checkbox.  Click that checkbox to toggle the AutoFill Lock state.  When the box is checked, AutoFill is locked on, so that forms are automatically filled in when they are loaded.  FillPerfect's Undo button works even in the AutoFill Lock mode, allowing you to instantly undo any autofill operation.

This button adds the currently viewed web site to FillPerfect's list of Quick Access web sites, available in the pull down list immediately to the left of the Blue Plus Sign.  This is similar to Internet Explorer's Favorites list, but is easier to use because the name is extracted automatically from the website domain name.  Quck Acess web sites are listed in alphabetical order in the Quick Acess pull down list.

At this time, FillPerfect supports only English forms and has been tested only in English versions of the various Windows operating systems.

FillPerfect works on Windows XP, Windows Vista, and Windows 7. Many customers are also using FillPerfect on Apple computers running virtual machine software, such as VMWARE, to allow them to run Windows software.

FillPerfect requires Internet Explorer version 6.0 or later and runs on both 32-bit and 64-bit systems.

All personal data that you enter into FillPerfect is stored locally on your computer and no where else.  In addition, FillPerfect automatically encrypts your password, your social security number, your credit card number, and your driver license number.When FillPerfect fills in fields on a form, no personal data is sent to the Internet. FillPerfect does not cause your personal data to leave your computer.  Only after you have reviewed the information filled into the form and pressed the submit button does the information actually get sent over the internet

No. FillPerfect is not spyware and does not contain any spyware.  FillPerfect does not track or monitor the web sites that you visit and it does not send any information about you or about the web sites that you visit to 2424 Software computers or to any other computer.

To use FillPerfect on a free trial basis, a product key is not required.

Once the free trial period ends, a product activation code is required to continue using FillPerfect. Your product activation code will be emailed to you a few minutes after purchasing FillPerfect. After the free trial period, you will be prompted for your product activation code.  License activation does not send any personally identifying information to the license server.

When upgrading from the free trial, FillPerfect will not need to be reinstalled and your profile data will not need to be reentered, making the transition to the purchased product extremely easy, taking only a few minutes.

Yes.  After auto-filling a form, you can click Undo in the FillPerfect toolbar to revert to the original form values.

Click Sidebar in the FillPerfect toolbar to show or hide the Slider Sidebar at any time.  Within the Sidebar, click on any of the plus signs to expand that section and click on any minus sign to contract that section.  Any item you see in the Sidebar can be dragged and dropped into on-line forms and into other locations on your desktop that accept cut and paste values, such as Microsoft Word documents.  The Sidebar comes in handy for filling in fields that FillPefect AutoFill was not able to handle.